Q: What is the Square App and how do I use / install it?
A: The Square App is compatible with Windows 10 and Mac at this time. We are developing other variations of the App to make it more cross-platform compatible. If you are using Windows 10 and having trouble connecting to the Square please update your Windows 10 version to the latest release. The shorter, USB to USB-C cord should be used with USB end connected to your computer while the USB-C cord is connected to the Square.
To connect to the App the Square must be powered ON while connected to the USB cord that is plugged into the computer.
The App used in combination with the Square PRO will allow you to adjust settings such as set temperatures, create customized presets, restore older presets, change LED color or vibration feedback. Temperatures can be adjusted from 320F – 480F. The App is not compatible with the Square Standard.