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My mouthpiece will not stay in the storage compartment.

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FAQ

Q: My mouthpiece will not stay in the storage compartment.

A: The mouthpiece should be inserted into the storage slot with the silicone ring end first so that the slanted mouthpiece tip sits flush with the exterior of the Square. The silicone rings help hold the mouthpiece in place which is why it is important for that side to be inserted first.

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