Q: I cannot apply the firmware update
The firmware update can be downloaded here.
1. Please try re-downloading and re-transferring the file. Please ensure that the file name is not changed when you transfer the file into the flash drive. The file may not have downloaded completely or was not fully transferred altering it corrupt. To fix this simply delete the file and download/transfer again.
2. If you are using a Mac computer, you may have to reformat the flash drive to FAT32. For instructions on how to do so please click here.